Terms of service.
**Terms of Service**
**Last Updated: 5/20/24**
Welcome to The Healing Room Spa L.L.C.!
These Terms of Service ("Terms") govern your access to and use of the services provided by The Healing Room Spa L.L.C. ("we," "us," or "our"), including facials, waxing, chemical peels, and any related services (collectively, the "Services"). By booking or using our Services, you agree to be bound by these Terms.
**1. Services**
We offer a range of skincare services, including facials, waxing, and chemical peels. Detailed descriptions of our services are available on our website or through our customer service.
**2. Appointments and Cancellations**
- **Booking:** Appointments can be scheduled through our website, by phone, or in person.
- **Cancellations:** We require a minimum of 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a 50% cancellation fee.
- **Late Arrivals:** If you arrive late, your session may be shortened to accommodate subsequent appointments. The full service fee will still apply along with a 25% late fee. If you are late more than 15 minutes you will be charge 100% of your service and asked to reschedule.
**3. Payments**
- **Pricing:** All prices for our services are listed on our website and may be subject to change without notice.
- **Payment Methods:** We accept various payment methods, including credit/debit cards, Apple pay, Google pay and exact cash.
- **Refunds:** Payments for services are non-refundable, except in cases where we are unable to provide the service as agreed.
**4. User Conduct**
By using our Services, you agree to:
- Provide accurate and complete information when booking appointments.
- Follow all instructions and guidelines provided during your treatment.
- Refrain from any disruptive, harmful, or illegal behavior while on our premises.
**5. Health and Safety**
Your health and safety are our top priority. Please inform us of any medical conditions, allergies, or skin sensitivities prior to your treatment. We reserve the right to refuse service if we believe it may not be safe for you.
**6. Results and Expectations**
Results from our services can vary based on individual skin types and conditions. We do not guarantee specific results and recommend following our aftercare advice for best outcomes.
**7. Intellectual Property**
All content, trademarks, and intellectual property related to our Services are the property of The Healing Room Spa L.L.C. and are protected by applicable laws. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.
**8. Limitation of Liability**
To the maximum extent permitted by law, The Healing Room Spa L.L.C. shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our Services. Our total liability to you for any claims arising from the use of our Services is limited to the amount you paid for the specific service in question.
**9. Changes to Terms**
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
**10. Governing Law**
These Terms are governed by and construed in accordance with the laws of Maryland. Any disputes arising out of or in connection with these Terms shall be resolved in the courts of Maryland.
**11. Contact Us**
If you have any questions or concerns about these Terms, please contact us at:
The Healing Room Spa L.L.C.
7310 Ritchie Highway Suite #200 - GB18 Glen Burnie, MD 21062
443-717-0622
thehealingroomspa@gmail.com